SIBIONICS Social Media Policy

SIBIONICS is dedicated to simplifying diabetes for people from around the world. We have created social media communities to engage with our users, foster discussion, and learn about your experience. Our communities may contain posts by third parties. As such, we are not responsible for their content or opinions, and we reserve the right to remove any comment or content for any reason.
We look forward to open communication with you; however, as you participate in our social media communities, please keep the following things in mind:

Comments Seeking or Containing Medical Advice

Please remember that this is not an official outlet for medical advice and is not intended to act as a replacement for advice from your healthcare provider. SIBIONICS does not provide medical diagnosis, or treatment or engage in the practice of medicine, and information on our social media communities should not be considered medical advice. If you are experiencing a medical problem, please consult a healthcare professional for diagnosis and treatment.

Comments That May Involve a Potential Product Complaint

As a medical device manufacturer, we strive to design products that are safe and benefit patients and healthcare providers. If a comment infers that there may be a problem with our product, we may contact you to investigate the nature of the complaint according to our company’s policies.

Comments About Unapproved Uses of Products

We do not promote or encourage the use of our products for unapproved uses. Accordingly, we may remove comments about the use of our products in a manner that is inconsistent with the product’s approved labeling.

Comments Containing Personally Identifiable Information

We may remove comments or posts that contain personal information about you or someone you know, including phone number, address, email, date of birth, or other personally identifiable information. It may be better for us to have a private dialogue about your issue through email or telephone conversation.

Comments Containing Vulgarity

SIBIONICS wants to provide a respectful and welcoming community for all and may remove comments that use profanity, hate speech, or other offensive language.

Comments That Are Off-Topic

We want it to be easy for our followers to find relevant and useful information. Sometimes comments are posted that are off-topic, make unsupported accusations or claims, contain misleading information, promote the buying and selling of goods or services, or spam. We reserve the right to remove these comments if they deter from our community’s intent.

The Framework

  • Because of the evolving nature of social media platforms, these guidelines do not attempt to name every current and emerging platform. Rather, they apply to those cited and any other online platform available and emerging, including social networking sites and sites with user-generated content. Examples include, but are not limited to the following: Twitter(X), Instagram, YouTube, Facebook, LinkedIn, and Blogs.
  • SIBIONICS reserves the right to monitor, prohibit, restrict, block, suspend, terminate, delete, or discontinue your access to any SIBIONICS-Hosted Media Site, at any time, without notice, and for any reason and in its sole discretion. SIBIONICS may remove, delete, block, filter, or restrict by any other means any materials in SIBIONICS’ sole discretion. You understand and agree that SIBIONICS may disclose your communications and activities with SIBIONICS in response to lawful requests by governmental authorities or for the protection of SIBIONICS rights. You agree that in the event that SIBIONICS exercises any of its rights hereunder for any reason, SIBIONICS will have no liability to you.
  • You expressly acknowledge that you assume all responsibility related to the security, privacy, and confidentiality risks inherent in sending any content over the Internet. By its very nature, a website and the Internet cannot be absolutely protected against intentional or malicious intrusion attempts. SIBIONICS does not control the third-party sites and the Internet over which you may choose to send confidential personal or health information or other content and, therefore, SIBIONICS does not warrant any safeguard against any such interceptions or compromises to your information. When posting any content on an internet site, you should think carefully about your own privacy in disclosing detailed or private information about yourself and your family.
  • THIS POLICY MAY BE UPDATED AT ANY TIME WITHOUT NOTICE, AND EACH TIME A USER ACCESSES A SIBIONICS-HOSTED SOCIAL NETWORKING SITE, THE NEW POLICY WILL GOVERN, USAGE, EFFECTIVE UPON POSTING. To remain in compliance, SIBIONICS suggests that you review the Policy, as well as the other website policies, at regular intervals. By continuing to post any content after such new terms are posted, you accept and agree to any and all such modifications to this Policy.