Contact Us

We stand behind every single statement made on our website, including but not limited to statements regarding our products and services, etc. Please do not hesitate to contact us should you have any questions or concerns. We always enjoy hearing from you!

Company Name: Sibio Technology Limited

Company Address: 6/F., Manulife Place, 348 Kwun Tong Road, Kowloon, Hong Kong

Contact Email: support@sibionics.com

Service Hours：Mon-Sun, 9AM-6PM (CET)

References & Disclaimers

Images across all pages are for illustrative purposes only. Not real patients or data.

◊ The SIBIONICS GS1 system is indicated for use in people with Type 1 or 2 diabetes aged 18 and older.

§ A 60-minute warm-up is required when pairing the GS1 sensor to the SIBIONICS app.

₼ Fingerstick tests are required if your glucose alarms and readings do not match your symptoms or expectations.To confirm hypoglycemia or hyperglycemia as reported by the SIBIONICS CGM sensor, conduct a fingerstick test using a blood glucose meter.

Δ Notifications will only be received when alarms are enabled in the app, and the sensor is within 20 ft of your smartphone. Additionally, you must turn on the “Override Do Not Disturb” option if you wish to receive alarms when your phone is in DND mode.

ǁ In order to receive glucose data, please ensure the sensor is within 20 ft of your smartphone.

◊◊ The SIBIONICS app stores the last 90 days of your glucose data. For glucose data older than 90 days, please contact our customer support team.

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